Changes to the Telia Prepaid Bonus programme
We are renewing our Prepaid service. Due to low use, we will terminate the Telia Prepaid Bonus programme on April 2, 2024. Please note that you can use your bonus points accrued by April 1, 2024 until October 2, 2024.
The change is based on the grounds referred to in section 10.1 of Telia’s general terms of delivery for consumer customers: reformation or harmonisation of the agreement or pricing arrangements. Terms of delivery and service descriptions
Questions and answers
Do you have any questions about the end of the Prepaid Bonus benefit program? See if you can find the answer to your question below.
We are renewing our Prepaid service. We have heard our customers, and for example from Janurary 29, 2024, we lowered the price of the most popular Unlimited 4G L package by 5 euros (the price is now €24.90).
We will continue to renew our Prepaid service, and due to low use, we will terminate the Telia Prepaid Bonus programme on April 2, 2024.
No, the change does not require you to take any action. Please note that you can use your bonus points accrued by April 1, 2024 until October 2, 2024.
You can see your accumulated bonus points when you log in to your customer account via browser or in the Telia Prepaid Top-up App.
You can download the Telia Prepaid Top-up App via App Store or Google Play, free of charge.
Create a username or log in to your customer account via browser or in the Telia Prepaid Top-up App. You can download the Telia Prepaid Top-up App via App Store or Google Play, free of charge
For each top-up you have made through the Telia Prepaid Top-up App or on the web at telia.fi/prepaid, you receive bonus points on your Prepaid, which you can use to pay package topup fees in the app and on the web. You can use the accumulated bonus points after logging in to your customer account.
Please note that you can use your bonus points accrued by April 1, 2024 until October 2, 2024.
No. Bonus points are only accumulated for downloads made via the Telia Prepaid Top-up App or its browser version.
No you can't. Points can only be used on the Telia Prepaid Top-up application or its browser version after logging in to your customer account.