Updated on Oct 25, 2019


This Cookie Policy supplements Telia’s Privacy Notice.

As many other websites, our website makes use of cookies and similar technologies (e.g. trackers, beacons, pixels) to collect information on the site user. A cookie is a small text file that the web browser saves on the user’s device.

Cookies help us to find out what the most popular sections of our site are and which pages users visit and for how long. The information collected is used, for example, to provide, develop and analyse Services, and to target marketing in the services or information networks of Telia or its partners. In addition, cookies may be used in collecting viewing data regarding content provided by Telia (e.g. Liiga) in different services and channels. Data will be used for the purposes of providing functioning services, audio measurement and targeting of marketing.

You can prevent cookies from being saved and similar technologies from being used by adjusting the browser settings ("do not track" function). In some cases, this may slow down the browsing of our website or completely prevent access to a certain page.

If you wish, you can get more information about online advertising based on browser use and about privacy protection on the Internet, and you can also manage the settings related to online advertising based on browser use at the Your Online Choices site.


We use information collected by means of cookies typically for the following purposes:

Functional cookies and provision of Services: Cookies are very important for the operation of our website and electronic Services, and they enable a smooth user experience. For example, if a user so desires, they do not have to enter their username, password and personalization options every time they log in to our Service.

Service development: We monitor the service use by means of cookies, which enables us to improve the operation of our website and electronic Services. We receive information, for example, on what the most popular sections of our website are, to which websites the users continue or from which websites they come from, and how long they stay on our website.

Analyses: We use cookies to compile statistics on the number of visitors to our website and electronic Services and to calculate the efficiency of advertising. We may collect information, for example, from marketing emails and newsletters in order to find out whether the messages have been opened and whether actions have been taken on the basis of them, e.g. whether the user has clicked from the message to our website.

Targeting of marketing: By means of cookies, we may also collect information for providing advertisements or contents targeted at a certain browser by creating different target groups.

We may, within the scope of the law, combine personal data obtained on the user by means of cookies with information obtained in other connections, such as information on the services used. We may also combine information obtained by means of cookies with customer data to be able to target relevant and interesting direct marketing and online advertising at the customer and to offer personalised content in If you do not want us to combine personal data we have collected on the basis of your browser use with your customer data, you can activate a combination ban by prohibiting targeted direct marketing in the Minun Telia application or by logging in at You can also make the changes you want by calling our customer service.


We use cookies to collect the following information, for example:

  • Information on the use of service features and browsing, the advertisements shown, and information on advertisement clicks.
  • Page, server and domain from which the user has come to our site, device model, unique device and/or cookie identifier, data collection channel (web browser, mobile browser, application), browser version, IP address, session identifier, time and duration of the session, screen resolution, and operating system.
  • Unique identifiers of the device or user
  • Location data if the user has given their consent to this.
  • Product data of items added to the basket and data of purchases made via the online store.
  • Page browsing and search data
  • Other information collected with the user’s consent.


Telia's website may contain links and connections to third parties’ (i.e. parties external to Telia) websites, products and services, and third parties’ “social plugins”, such as the Facebook like button. These third-party services and applications on Telia's website are subject to the third party’s privacy notice. We recommend that you read about the third party’s privacy practices.

Our website may also include third-party cookies or similar technologies, by which these players collect information in order to provide the user targeted advertising or compile statistics and analyses on the number of website visitors. Such information can be collected, for example, by different advertising networks and advertisers and by providers of visitor tracking and measurement services. These third parties can manage their cookies and the information collected by means of them as if the user were on their own website. Telia aims to make sure, with contractual arrangements, that these third parties comply with the valid legislation and authority requirements and instructions as well as the self-regulatory guidelines of the industry.

You can find more information on the processing of personal data on Telia’s privacy site.