Self service and chat

Manage your invoicing issues, modify your services, open your own chat with a customer service agent.
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Self service and chat always open 24/7.

Customer support

See if you can find answers to your questions in Telia’s customer support section.
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Always open :)

Customer Service

Help with buying or using subscriptions and services.
(mobile call charge / local network charge), Mon–Fri 8am-6pm, Sat 9am-4:30pm. Fault reports related to Telia’s network and services, Mon-Fri 8am-8pm, Sat 9am-4:30pm. In emergencies 24/7

Telia Helppi

Provides help, guidance and solutions in installation, settings and introduction situations over the phone, at Telia Kauppa shops and on site at your place.
€2.25/min. + local network charge, queuing is subject to mobile call charge / local network charge, Mon-Fri 8am-8pm, Sat 9am-4:30pm