Information Security

A digital business environment, just like ICT services, consists of technology, processes and people. People are the greatest resource in this environment, but also the greatest threat. For example, a cloud transformation done in haste can leave gaps in technology that will be accessible by cybercriminals through people. How can you ensure that the competence of your staff evolves as operating models and technologies change?

At this clinic, you get to discuss how to monitor, maintain and develop your staff’s information security skills. You will get tips on ways of verifying technical information security and how to technically test your operating environment. Book an appointment and tell us which of your company’s information security challenges you need an expert opinion on.

Networks

The cloud transformation of services and technologies continues. After data centre services, network and information security services will migrate to the cloud, along with their management, control, traffic control and monitoring. 

At this clinic, you get to discuss how digitalisation, cloud computing, hybrid work and 5G impact corporate networks and information security. Book an appointment and tell us which of your company’s challenges you need an expert opinion on.

Cloud and Data Center Services

The right cloud, public cloud, colocation and data centre services make your business agile and easy to scale.

At this clinic, you can discuss your company’s data centre services, capacity solutions, public cloud and hybrid environments and ongoing services to support your company’s capacity solutions.

Our specialists will give you tips on where to start with the design, and you will also get more information about environmentally sustainable data centres. Book an appointment and tell us which of your company’s challenges you need an expert opinion on.

Customer Service

Customer contacts guide operations and how operations are developed. Customer contacts can be answered using automation, intelligent routing and assisted services. At the same time, each customer contact creates data that can be put to use
in analytics, customer service development and workforce optimisation.

At this clinic, you can discuss with our experts all aspects of customer contacts, including knowledge bases and using intelligent audio data as well as customer case technology. You will also get tips on how to clarify the management of customer care. Book an appointment and tell us what you need an expert opinion on

Data, AI & Intelligent Solutions 

Automating the processing of repetitive tasks and large amounts of data offers numerous opportunities for optimising costs, reducing routine work and increasing productivity. Thus, automation frees up more time for tasks that are the most relevant.

Through talks with our seasoned specialists, you will find the best ways to make use of operative automation in your business. Examples of things to automate are financial processes, integration of legacy information systems and marketing. 

At this clinic, you will get clear guidelines for leveraging automation and tips for taking the next steps.

5G & Private LTE 

Many of our client companies already have experience in boosting the efficiency of business processes using 5G or private networks. Would you like to hear general information about what 5G applications are already used in the industry? Maybe you are looking for in-depth insight on the benefits of 5G and private networks for your particular business and operations? 

At this clinic, you can discuss with our specialists using 5G or private networks as part of your business and find the best uses for your business in this area. The clinic also provides specialist tips and experiences on how to network critical objects using these technologies. Book an appointment and tell us what you need an expert opinion on. 

Trust Services

The amount of our work done online increases day by day. This certainly makes it easier and faster to get things done, but at the same time, new threats also emerge related to online communication. With trust services, you make sure that even online you do business with the right parties. In addition, trust services make it easier to set up customer relationships and improve the smoothness of online communication.

At this clinic, you can discuss the trust services offered by Telia, such as digital signatures and archiving, as well as strong authentication and certificates. Book an appointment and tell us which of your company’s challenges you need our expert’s opinion on.

Modern Work 

Hybrid work, the declining use of corporate intranets and new ways of doing work are now commonplace. For the new way of working to be safe and productive, it requires state-of-the-art solutions for cloud services, and the information security, management and deployment of devices.

At this clinic, you can discuss with our experts how continuously developing your IT environment allows you to focus on your core business. You will get tips on centralised solutions, automation and modern ways to get equipment and services. Book an appointment and tell us which of your company’s challenges you need our expert’s opinion on.