We use cookies to personalise content & improve our services. By using our site, you consent to our Cookie Policy. Read more
Setting Absent or Vacation message
2 min
This is how you can manage your phone traffic by setting an Absent message or Vacation message in the VIP Plus service. You can set the message via the VIP Plus interface or mobile app.
Vacation and Absent messages are useful when you want to manage your incoming calls. Both features operate on the same logic: when the message is active, callers are informed that you are on vacation or away from work, and the call is redirected to your voicemail (even if voicemail is not normally in use).
If you do not set an end time for your Vacation or Absent message, callers will hear the following when the message is active: “The person you are trying to reach is on vacation / away from the workplace. If you want the call to be transferred to the person, press 2.”
If you set an end time for the message, after the regular announcement, the system will also inform when you will be available again: “The person you are trying to reach is on vacation / away from the workplace. They will be reachable on xx.xx at xx.xx. If you want the call to be transferred to the person, press 2.”