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My Telia for Business
The home of your customership.
Corporate Portal is now My Telia for Business! The updated business service is the home of your customership, where you can manage your corporate services and user data, purchase new products, view orders and invoices, and file service requests. The free-of-charge My Telia for Business service is always just a few clicks away, wherever you are.
Handle things easily – you can log in on any device whenever it suits you
Smooth customer service – you can send messages to the customer service team, submit service requests, and use the chat function
You will have a comprehensive overview of your customer relationship
Log in to My Telia for Business
- Sign in by creating a Telia Account. If you already have an account, log in to My Telia for Business with your Telia Account credentials.
Create an account - Open the login window at the top of the page.
Open the login window. - Log in to My Telia for Business with your Telia Account credentials.
- When you log in with Telia Account credentials, you can access the revamped homepage. You will have a comprehensive overview of your customer relationship and the ability to manage your existing services.
What can I do on the service?
Manage your corporate services, access rights and user data
My Telia for Business is a customer interaction channel included in the Telia Account, a service intended for uniquely identifying a user and verifying their identity, managing user data and managing the access rights and services of a company.
The Telia Account enables users to examine, modify and delete their own data, and a company’s Primary user and Admins can manage the access rights of the company’s users. On the home page, you can change from one company view to another by changing the Active Company if you are authorised to manage several companies within your organisation. You can manage your own user profile settings in Telia Account, such as your password and language, in the top-right corner.
Submit a service request or fault report
You can also view a list of your service requests and fault reports. You can submit a new service request or fault report, including attachments, respond to questions from the customer service team and monitor the processing of your requests and tickets. You can also perform searches and filter the view to your liking.
The service will keep you informed of any incidents and other important matters, such as unpaid bills. You will also see offers and campaigns selected for you.
Check your bills and browse reports
The customer interaction channel makes it easy for you to examine your bills, manage your billing accounts and switch your billing method to e-invoices, for example. You can also manage your payment reminder service, make mass changes to your billing details and pay any unpaid bills via your online bank.
The Billing views adapt to your requirements depending on the size of your company, so the view may vary from one customer to another. It is also possible to browse reports. For example, you can examine an overview of your mobile subscriptions and the change history.
Order and manage your services
My Telia for Business enables you to manage your existing services, such as your mobile subscriptions. You can also order new services and monitor the delivery of services you have ordered. Please note that some of the products and services you manage may still be listed on the Old Product Management tab.
Webinar: My Telia for Business – Home of your customership
Learn to use My Telia for Business self-service. This webinar is targeted for Large companies' key users in My Telia for Business -service. Telia’s customer trainer Petri Leppänen shares the best instructions and advice on how to use this service.
We are continuously developing My Telia for Business
We always announce important changes by sending notifications, which can be viewed at the top of the home page in the service.
Contact us
Manage your services while logged in or contact our customer service via chat, phone or message.
Manage your services and user data
Business services
Business customer – manages your business services and their access rights in My Telia for Business.
Manage your company's products and services, view your company's invoices and reports, and read current news.
Mobile subscription
Employee – view and manage your mobile subscription in My Telia.
For example view a PUK code or order a new SIM card.
Download Minun Telia app
Minun Telia for iOS device
Minun Telia for Android device
24/7
Social media
On LinkedIn, Facebook and Twitter you can follow discussion related to our industry and services.
Telia on LinkedIn
Telia on Facebook
Telia on Twitter
24/7
Customer Service and Sales
(94 cnt/call + 54 cnt/starting minute, VAT 0% + mobile call/local network charges, mobile call/local network charges apply for queuing)
Or, send a message in My Telia for Business and we will get back to you.
Mon–Fri 8:00am – 4:00pm | Fault reports 24/7
Chat
In chat our experts will help you quickly in case of problems and answer your questions.
Please find the chat at the bottom right-hand corner of our site.
Mon–Fri 8:00am – 4:00pm