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Customer support

Got questions? Facing technical problems? We're here to help.

How can we help?

Where do I find my PUK code?

Postpone the due date of an invoice

Make an absence or holiday message

Email invoice

Order a payment reminder

How do I get a copy of the invoice?

Changes in billing address or account information

File a fault or disturbance report

Customer Service and Sales, SMEs

+358 20 355 800

Mon–Fri 8:00am – 5:00pm.
(8,35 cnt/call + 16,69 cnt/min)

Or, fill in the form and we'll get back to you:

Write to us

Are you a private customer?
See our B2C site for details

Customer Service, Large enterprises

+358 20 693 693

Mon–Fri 8:00am – 5:00pm.
(mobile call / local network charges apply).

Or, fill in the form and we'll get back to you:

Write to us

Are you a private customer?
See our B2C site for details

TECHNICAL CUSTOMER SERVICE

+358 20 693 693

Fault repair Mon–Fri 8:00am–5:00pm.
Submit fault reports 24/7.
(mobile call / local network / international call charges apply)

File a fault report

Corporate portal, your 24/7 support

On Corporate Portal, you can manage your company's services: order new devices and subscriptions, submit service requests and fault reports, browse invoices, and monitor the status of your  – even when customer service is closed.

Go to Corporate Portal

No luck?

Contact us with your problem or feedback, and we'll get back to you.

Contact us