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Where do I find my PUK code?

Find your PUK code by logging in Minun Telia

If you enter the wrong PIN code three times in a row, your SIM card will be locked for safety reasons. In this case, your phone will ask you for an 8-digit PUK (Personal Unlocking Key) code.

You can check your PUK code by logging in Minun Telia with your mobile phone number. Use the top-right hand corner Login button.

Log in

If you’re a private customer, please login here.

NB! If the PUK code is entered wrong many times in a row, the SIM card cannot be used. Please refrain from entering any numbers into your device until you find out your PUK code.


If your mobile subscription has been locked

If your mobile subscription has been locked and you have not created an account for your company-owned subscription, you cannot check your PUK code on Minun Telia.

In this case, you can:

 

How can we help?

Contact

Customer Service and Sales

Small and medium companies
 

 +358 20 355 800


(8,35 cnt/call + 16,69 cnt/min)

 

Or, fill the form and we will get back to you

Write to us

 

Mon–Fri 8:00am – 4:00pm
 

Customer Service

Large enterprises
 

 +358 20 693 693
 

(mobile call / local network charges apply)

 

Or, fill the form and we will get back to you

Write to us

 

 

Mon–Fri 8:00am – 4:00pm | Fault reports 24/7
 

Chat

In chat our experts will help you quickly in case of problems and answer your questions.

 

Please find the chat at the bottom right-hand corner of our site.

Mon–Fri 8:00am – 4:00pm
 

YOUR SHOPPING CART HAS ITEMS FROM TWO WEBSHOPS IN IT

Due to modifications of our online shop devices are temporarily available for order on a different platform than mobile plans and broadband subscriptions. Please choose how you wish to proceed. Our online shop is currently only available in Finnish.

Devices
Mobile plans and broadband subscriptions

YOUR SHOPPING CART IS EMPTY

Due to modifications of our online shop devices are temporarily available for order on a different platform than mobile plans and broadband subscriptions. Please choose how you wish to proceed. Our online shop is currently only available in Finnish.

Devices
Mobile plans and broadband subscriptions