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Changes to billing or account information

Report changes in My Telia for Business or in our chat.

Does your company have a new address or has an employee changed their surname?

You can make changes to your company information if:

  • You have signature rights on behalf of your organization, or
  • You are the designated Telia contact person in your company.

Changes can be made in My Telia for Business or in our chat. On My Telia for Business, you can easily find all your company information and follow the handling of your request.

Report changes in our chat

Open up the chat window at the bottom right-hand corner of our site and tell us about your problem. Our experts will help you.

You can also call our Corporate Customer Support – the contact information is at the bottom of this page.
 

Report changes in my telia for business

Changes to billing address

1.    Log in to My Telia for Business
2.    Choose Invoices and payments -> Invoice details
3.    Choose the billing information you want to make changes to
4.    Make the changes, hit save.

Changes to account information 

1.    Log in to My Telia for Business
2.    Choose Manage -> Products and services
3.    Find the user whose information you want to make changes to.
4.    Make the changes.
 

How can we help?

Contact

Customer Service and Sales

  0200 20 300
 

(94 cnt/call + 54 cnt/starting minute, VAT 0% + mobile call/local network charges, mobile call/local network charges apply for queuing)

 

Or, send a message in My Telia for Business and we will get back to you.

Login and send a message

Mon–Fri 8:00am – 4:00pm | Fault reports 24/7
 

Chat

In chat our experts will help you quickly in case of problems and answer your questions.

 

Please find the chat at the bottom right-hand corner of our site.

Mon–Fri 8:00am – 4:00pm
 

YOUR SHOPPING CART HAS ITEMS FROM TWO WEBSHOPS IN IT

Due to modifications of our online shop devices are temporarily available for order on a different platform than mobile plans and broadband subscriptions. Please choose how you wish to proceed. Our online shop is currently only available in Finnish.

Devices
Mobile plans and broadband subscriptions

YOUR SHOPPING CART IS EMPTY

Due to modifications of our online shop devices are temporarily available for order on a different platform than mobile plans and broadband subscriptions. Please choose how you wish to proceed. Our online shop is currently only available in Finnish.

Devices
Mobile plans and broadband subscriptions